The company provides standard warranty services for its fiber optic cables and communication equipment products, varying according to the specific product category. The exact duration is determined by the product specifications and the terms stipulated in the contract.

You can reach us via our nationwide service hotlines at 400-025-9565 or 800-828-9565, or by calling +86-25-52802986. Alternatively, you can obtain technical support by leaving a message online through our official website.

Yes. The company maintains a sales and service network spanning over 50 countries and regions worldwide. Overseas customers can access services through local distributors or by directly contacting the company's international technical support team.

Yes. The company employs a professional after-sales engineering team capable of providing on-site installation, commissioning, and technical guidance services tailored to the specific needs of our customers.

Customers may report the fault by calling our after-sales service hotline. The company will then arrange for technical personnel to perform remote diagnostics or on-site repairs, and will provide replacement parts if necessary.